Experiencing no sound during calls on your iPhone 15 can be a frustrating issue. But don't worry, this guide will provide you with comprehensive solutions to tackle this problem. Let's dive into the various methods you can use to restore sound on your iPhone 15 during calls.

Check the iPhone's Sound Settings

Before we delve into more advanced troubleshooting steps, it's essential to ensure that your iPhone's sound settings are correctly configured. Sometimes, the issue might be as simple as having your phone on silent mode or the volume turned down.

Firstly, check the side switch on your iPhone. If you see an orange line, that means your iPhone is in silent mode. Flip the switch to turn off silent mode. Secondly, press the volume up button a few times to ensure the volume isn't set to the lowest level.

Also, ensure that your iPhone's sound settings are set to allow call audio. Go to Settings > Sounds & Haptics > Ringtone and check if the volume slider is turned up.

Do Not Disturb Mode

Another setting that could affect your call audio is the Do Not Disturb mode. When this mode is enabled, it silences all calls and alerts on your iPhone. To check if Do Not Disturb mode is on, go to Settings > Do Not Disturb. If the toggle is green, tap it to turn off Do Not Disturb mode.

Additionally, you can check if you've accidentally scheduled Do Not Disturb mode. In the same menu, look for the 'Scheduled' option. If it's enabled, your iPhone will automatically enter Do Not Disturb mode during certain hours. You can disable this feature or adjust the schedule as needed.

Restart Your iPhone

Sometimes, a simple restart can fix various issues, including no sound during calls. Restarting your iPhone can clear minor software glitches that might be causing the problem.

To restart your iPhone 15, press and hold the side button and either volume button until the power off slider appears. Drag the slider, then wait for your device to turn off. To turn your iPhone back on, press and hold the side button until you see the Apple logo.

If the problem persists after restarting, you might need to try more advanced troubleshooting methods.

Update Your iPhone

Keeping your iPhone updated is crucial for its performance and functionality. Sometimes, no sound during calls can be a result of running outdated software.

To check for updates, go to Settings > General > Software Update. If an update is available, tap 'Download and Install'. Make sure your iPhone is connected to Wi-Fi and has enough battery or is connected to a power source before updating.

After updating, test to see if the sound issue during calls has been resolved. If not, continue to the next troubleshooting step.

Reset All Settings

If none of the above methods work, you can try resetting all settings on your iPhone. This action won't delete any data, but it will reset all system settings to their default state. This can often resolve any issues caused by incorrect settings.

To reset all settings, go to Settings > General > Reset > Reset All Settings. You'll be asked to enter your passcode, then tap 'Reset All Settings' to confirm.

After resetting, you'll need to reconfigure your settings, such as Wi-Fi networks and passwords, screen brightness, and notification settings. Check if the sound issue during calls has been resolved after resetting all settings.

Contact Apple Support

If you've tried all the above methods and still experience no sound during calls, it might be a hardware issue. In this case, it's best to contact Apple Support for further assistance. They can guide you through additional troubleshooting steps or arrange for a repair if necessary.

Remember, if your iPhone is under warranty, repairs might be covered at no cost. Always consult with Apple Support before attempting any hardware repairs yourself, as unauthorised repairs can void your warranty.

In conclusion, experiencing no sound during calls on your iPhone 15 can be a result of various issues, from simple settings misconfigurations to more complex software or hardware problems. By following the troubleshooting steps in this guide, you can identify and resolve the issue effectively. Remember, when in doubt, always consult with Apple Support.

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