Experiencing no sound during calls on your iPhone 13 Pro Max can be quite frustrating. This issue can be caused by a variety of factors, such as software glitches, hardware problems, or incorrect settings. Fortunately, there are several ways to troubleshoot and resolve this issue. In this guide, we will walk you through the steps to restore sound on your iPhone 13 Pro Max during calls.

Restart Your iPhone

One of the simplest yet most effective solutions to various iPhone issues is a simple restart. This process can fix minor software glitches that may be causing the sound problems during calls.

To restart your iPhone 13 Pro Max, press and hold the side button along with the volume up or down button until the power off slider appears. Drag the slider, then wait for your device to turn off. To turn your iPhone back on, press and hold the side button until you see the Apple logo.

If the issue persists after restarting, move on to the next solutions.

Check the Mute Switch and Volume Level

Before diving into more complex solutions, it's worth checking the basics. The mute switch and volume level on your iPhone can affect the sound during calls.

Ensure the mute switch on the side of your iPhone is not turned on. If it is, you'll see an orange line. Simply flip the switch to turn off mute. Also, check the volume level during a call. Press the volume up button a few times to ensure it's at an audible level.

If these settings are correct and the issue still exists, proceed to the next steps.

Check Sound Settings

Incorrect sound settings can cause sound issues during calls. It's important to check these settings on your iPhone 13 Pro Max.

Go to Settings > Sounds & Haptics. Here, check the 'Change with Buttons' option is turned on. This ensures the volume buttons control the ringer and alerts volume. Also, check the 'Ringer and Alerts' slider is not set to the lowest level.

If the sound settings are correct but the problem persists, consider the following solutions.

Update iOS

Running an outdated version of iOS can lead to various issues, including sound problems during calls. Updating your iPhone 13 Pro Max to the latest iOS version can resolve these issues.

To check for updates, go to Settings > General > Software Update. If an update is available, tap 'Download and Install'.

After updating, check if the sound issue during calls has been resolved. If not, continue with the next solutions.

Reset All Settings

If the above solutions don't work, resetting all settings on your iPhone 13 Pro Max might help. This will not erase your data, but it will reset all system settings to their default state.

To reset all settings, go to Settings > General > Reset > Reset All Settings. Enter your passcode if prompted, then tap 'Reset All Settings' to confirm.

After the reset, check if the sound issue during calls has been resolved. If not, you may need to contact Apple Support or visit an Apple Store for further assistance.

Conclusion

Experiencing no sound during calls on your iPhone 13 Pro Max can be frustrating, but it's usually easy to fix. By following the steps outlined in this guide, you should be able to resolve the issue and enjoy clear, uninterrupted calls on your device.

If the problem persists after trying all the solutions, it may be a hardware issue. In this case, it's best to contact Apple Support or visit an Apple Store for professional help.

While you're ensuring your iPhone 13 Pro Max is in top condition for making calls, don't forget to protect it against everyday wear and tear. Case Monkey offers a variety of stylish and durable phone cases specifically designed for your iPhone. Keep your device safe and sound with our affordable range of products. Check out our products today and give your phone the protection it deserves!